Business Process Improvement
Potential Business Impact
Every organisation has goals and objectives that enable focus and common direction. This common vision manifests itself at distinct levels, starting with vision and mission statements and evolving into more operational plans, policies and procedures. The galvanising force behind these elements is business process.
Defining how a business operates to achieve its goals, generate profit, leverage suppliers and respond to customer demand are processes. Some processes are standard and easily optimised while others differentiate a business that is as unique and more valuable.
Powerful visual tools enable you to analyse and improve processes to increase business performance. Business continuity planning involves understanding the potential risks a business faces and developing plans to mitigate those risks having the greatest potential for financial impact.
No plan can protect a business from every possible risk. However, a well-conceived business continuity plan will analyse the potential business impact versus the cost to mitigate the associated risk. This business impact analysis helps you determine a financially and operationally acceptable level of business risk along with a continuity plan that mitigates the identified risks.
By rationalising common activities and requisite technologies that streamline workflow, business process improvement can dramatically enhance cross team collaboration, technical and functional requirements gathering, as well as organisational design and role clarity.
Visual tools support this analysis as they separate and clarify the workflow from the individuals executing the work, and represent the efforts and tools in place in the current state. With this common view, stakeholders contribute to and analyse what works well and what needs to change going forward.
Transparency and Analysis
With a clear illustration of how workflow and technologies interact, in-depth analysis and group discussions required for important consensus occur more effectively. Visuals also aid with the rationalisation of key process or technology concessions.
Iterative Efficiencies
Depending on the magnitude of changes that need to take place in a particular organisation, team or workflow, Hitachi Consulting's ability to outline the iterative progression from a current state to the ultimate future helps ease the required shifts.
Our Approach
Holistic - We integrate strategy, process, change and organisation into our solution, not as an after thought, but as a core element of our delivery approach.
Flexible - Our methodology can be customised to meet your specific needs. We encourage our consultants to avoid ‘cookie cutter' approaches and use the tools available to them to customise a solution that meets each client's unique situation.
Easy - Our methodology focuses heavily on the tools and templates that make it easy to meet project needs, quickly and translate our methodology into clear illustrations for analysis and knowledge sharing.
"The Hitachi Consulting team goes well beyond their smarts, analytical and project management skills. They bring a can-do, will-do attitude that sets them apart from other consultants. They operate almost as an extension of our team. And, each Hitachi Consulting individual is an absolute pleasure to work with.
Hitachi Consulting has taken the time to understand the direction our business is taking and to find creative ways to support complex requirements and meet our high expectations".
-Major Software Corporation Clients