Outsourcing expertly tailored to your business
By creating & delivering a tailored outsourced IT service that perfectly fits your needs, Hitachi Consulting Outsourcing brings increased efficiency and productivity. Your business becomes stronger and your business goals and strategies are understood and supported.
Today, fast deployment, multi-vendor applications and infrastructure solutions are increasingly difficult for in-house IT teams to keep up with. At the same time, global outsourcing agreements lack the individuality and personal touch your business needs and expects.
Our Outsourcing team combines industry-leading applications and infrastructure skills with a flexible commercial & ITIL-based service framework. The result? A service shaped and optimised to your specific business requirements:
- Full service expertise We offer industry-leading Business Applications, custom development and Business Intelligence solutions from leading application vendors including Microsoft and Oracle. These services can be deployed on your site, in a third party data centre, or as part of a fully managed Hitachi Consulting-hosted outsourced solution
- Proven service delivery methodology Hitachi Consulting Assure - is our proven service delivery methodology. In line with ITIL recommendations, we have brought leading industry practices to a set of processes, functions and toolsets which blend seamlessly into your own IT and business capabilities
- Commercial flexibility We work within the financial structure that suits your business. Our commercial models range from fully amortised SaaS (Solutions-as-a-Service) offerings through to time-based agreements where we can provide an insurance policy for your own in-house resources. You can choose combination of fixed price and utility-based services depending upon your approach to risk, cost predictability and solutions ownership
- Dedicated support consultants We ensure you always have the resources you need including dedicated account management. All of our team are experienced, have a passion for delivering great service and are highly trained - you will never have a trainee consultant delivering your support services
- Proven track record Our drive for continuous service improvement is just one reason why more than 50 clients stay with us year after year including Eurostar, Whitbread and Dalkia.
Find out where Outsourcing can help your business -- FREE service insight
We offer free insight into the potential improvements on delivery, reliability, cost control and cost reduction of your current service. Our free a one-day technical and process assessment will give you valuable advice and best practice guidance.
Click here to request further information.
See Hitachi Consulting Outsourcing in action
We work with a wide range of blue chip clients including Dalkia, Eurostar and Whitbread. Click here to find out more about our customer success stories and our methodology.
"Hitachi has given us the support stability that we were looking for. We have an excellent Service Delivery Manager. And there's an expert team constantly monitoring our system's performance."
Chris Ramsden
Project Manager, Dalkia
"We conducted robust due diligence on Hitachi Consulting's Managed Services Practice and took up several references. We were very impressed with the results and, when combined with the exceptional service we'd received throughout the development project, appointing them as our Managed Service supplier was an obvious choice."
Jennifer Yates
Head of EB Business