Blueprint & Operating Model

Organisations are complex systems. Complexity arises from the services they provide, the structure of the organisation and from the outcomes from previous change initiatives. It can be very challenging to deliver sustained performance improvement and growth without a blueprint and operating model that appropriately reflect future vision, functionality, culture and purpose.

As organisations grow either organically or by acquisition, they tend to do more and make short term "additive decisions" becoming more and more complex - inefficiency is the natural outcome.  As organisations shrink, when times are tight, they tend to cut back on everything (salami slice), causing gaps to appear, damaged operations and potential chaos - business performance cannot be sustained.  To successfully deliver change, organisations need to be dedicated to developing a coherent design for the change. This must focus on a clear end-state vision that is developed and shared with stakeholders to create and cascade ownership.

CAPABILITIES AND BENEFITS

Empowering transformation
Transformation blueprints and operating models provide the backbone of change across businesses. At Hitachi Consulting UK, our goal is to effectively facilitate transformation in the way you work and ensure you meet your goals in a clear and structured way.

Design for the future
A transformation blueprint describes the desired future of the organisation. This includes outcomes, the case for change and implementation plans, within the context of vision, mission and needs of all stakeholders. Within the blueprint, the operating model details key elements of the design of the organisation in this future state, integrated together into a view of what the organisation will do, how it will do it, where and who will do it. This design sets out how businesses shift from current (as is) situation to the target (to be) state via a series of interim stages.

Achievable change
Well designed blueprints allow organisations to ‘redesign the aircraft in flight' and ‘socialises' complex organisational change and its impact in an accessible format. They stretch thinking and ambition and convert often vague strategies into practical change agenda and plans.

Our approach ensures that our clients transform in a coherent and integrated manner, avoiding pitfalls of small, incremental improvements in favour of a true step change in performance. Our clients choose us because we work strategically to deliver scaleable business models that swiftly generate practical benefits and outcomes.

Contact us to find out how we can give you the tools, knowledge and power to streamline and optimise your business, allowing you to seriously revitalise your operations and tap into undeveloped potential.

Case Studies
Devon and Cornwall Police                         Development of programme vision, business case scope and principles
Her Majesties Revenues and Customs   Business case and strategic delivery plan