Managed Services
Today, fast deployment, multi-vendor applications and complex infrastructure solutions can be increasingly challenging for in-house IT teams. The shift from outsourcing to improve technology efficiency, towards a blend of managed services to drive business efficiency and performance, requires solid skills and experience combined with an innovative approach to service integration.
At Hitachi Consulting UK we work closely with our clients to offer functional and technical managed services. Our aim is to enable more effective management of internal and hosted technology systems within the context of your commercial goals. Our expertise combines industry-leading application and infrastructure knowledge. Hitachi Consulting Assure - is our proven service delivery methodology. In line with ITIL best practice, we have brought leading industry practices to a set of processes, functions and toolsets which blend seamlessly into your own IT and business capabilities
Capabilities and Benefits
Personalised Delivery Framework
Whether you need managed support on a small number of key capabilities, or you are looking for comprehensive managed services, we have a breadth of people and resources. Our team are highly skilled professionals with long-term IT consultancy experience and offer a dedicated management service. Our specialists understand the need to streamline existing services, as well as deliver and support new applications that are both commercially relevant and sustainable.
IT as a Business Service
We can provide new opportunities to focus on information technology as a business service and bring increased productivity, whilst reducing costs. Our collaborative approach promotes clarity and knowledge transfer and fosters long-term relationships so that your organisation becomes stronger and your business goals and strategies are understood and supported.
This is one of the reasons we regularly sign multi year agreements with our clients and why we have a proven track record with companies such as Eurostar, Dalkia and Whitbread.
Our Managed Service offerings provide focused incident and problem management via industry-leading business applications, custom development and Business Intelligence that ensures your business maintains a steady state of operation.
We work within the financial structure that suits your business. Our commercial models offer a combination of fixed price and utility-based services depending upon your approach to risk, cost predictability and solutions ownership.
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